ITS COSTS NOTHING TO BE NICE BUT THE DIVIDENDS ARE PRICELESS

  

DEAR ALL, 

   ITS COSTS NOTHING TO BE NICE BUT THE DIVIDENDS ARE PRICELESS

Can you put a price on being nice? The chances are you already have. When you go to a restaurant, do you sometimes tip a little bit more if the serving staff were extra nice/professional/helpful? When you shop somewhere and the assistants are nice (not pushy) and give good advice, you go back next time, right?

Although you cant always equate these experiences to exact amounts, it is easy to see the value in being �nice�.

Of course, sitting here in front of my computer it is easy to say these things, and reading them you may well agree, but out in the real world, when we are running at a million miles an hour, it is not always quite so obvious.

We�ve all been there, trying to do 5 things at once, only to get an email or take a phone-call from a customer (or potential customer) with a question. That�s when we need to remember the value of being nice.

In actual fact, the value of being nice far outstrips the cost of being nice. If you go out of your way to be helpful the customer will remember it. Whether you reap the benefit of this now or later, either way it will be remembered.

Let me add a small story. This is a true story. In 1998, I (Sherrie Holland) was working at Johns Hopkins as an Administrative Manager. I left my office to go to the ladies room and found one of our medical residents sobbing. I sat and talked with her for a while and tried to give her encouragement.

The next morning, she arrived at my office with a little box of Godiva chocolates and a very heartwarming note, thanking me and telling me how much my pep talk had helped her and that she knew she�d be fine now.

I sat at my computer and wrote the following, and after printing in a large font, taped it to my wall � as a reminder:

�It costs nothing to be nice. But the dividends are priceless.�

The same can be applied if you are not so helpful, always remember that.

The actual cost of being helpful is zero, or close to it. If you can greet every request, every phonecall and every email in the same positive manner it really does not cost you anything, but the rewards can be immense!

So next time the phone rings or you hear the chime of a new mail arriving, remember the value of being nice, it�s worth it, I promise!

Let me add an Awesome old classic sung by Mukesh from the film Anari (1959) .

Music by Shankar Jaikishan, Beautiful lyrics by one of my Favourite writer Shailendra. 

I like this song becaue of the beautiful lyrics. 

Kisiki muskuraahaton pe ho nisaar  

To offer yourself to someone for smiles, 
Kisika Dard mil sake to le udhaar

To share someone�s grief,Kisike vaaste ho tere dil mein pyaar

To have love in your heart for someone,
Jeena issi ka naam hai 

This is what life is all about.

 

IST STANZA:

 

Maana apni jeb se fakeer hain

Granted, we are poor, by the standard of our pockets.Phir bhi yaaron dil ke ham ameer hain

Even so, we are rich at heart
Mitte jo pyaar ke liye woh zindagi

Perish for love that is Life

Jale bahaar ke liye woh zindagi

Crave for spring that is life,
Kisi ko ho na ho hamein to aitbaar

This we believe, though others may not,
Jeena issi kaa naam hai

That this is what life is all about

 

Rishta dil se dil ke aitbaar ka

Relationship between the heart and the hearts trust,
Zinda hai hameen se naam pyaar ka

The name of love lives on because of us
Ke mar ke bhi Kisi ko yaad aayenge

Even if we die, we will be remembered by someone
Kisi ke aansuon mein muskuraayenge

That we will smile through someone�s tears
Kahega phool har kali se baar baar

A flower will tell a bud, on and on
Jeena issi kaa naam hai

That this is what life is all about

 

Just listening to it brings a smile to my face, both for the memories it evokes, 

and the beauty of the simple lyrics.